Abraham LIVE Frequently Asked Questions – (FAQ’s)

REGISTRATION

Q: How do I register for Abraham LIVE?

A: To register, click here to go to the workshop schedule page. Click the "LIVE Broadcast" button under the workshop you wish to purchase.

Q: What is the price to view the broadcast?

A: The price is $74.95 (US Dollars), and that includes the live broadcast as well as the on-demand replay.

Q: I can’t tell if my payment and registration were completed. How can I check and make sure?

A: You will receive an e-mail from Abraham-Hicks confirming your payment and an additional e-mail from Abraham LIVE with a link and instructions to access the broadcast. If you cannot find a receipt in your e-mail, please contact videoproduction@abraham-hicks.com so that the office team can confirm your registration for you.

ABOUT ABRAHAM LIVE

Q: What if I miss part of the broadcast?

A: If, for whatever reason, you miss part of the live broadcast, you will be able to review what you missed during the on-demand replay.

Q: Can I get a copy of the DVD or download the video recording?

A: Abraham LIVE is a streaming event. DVDs or video downloads will not be offered.

Q: What time does the broadcast start in my time zone?

A: To know exactly when the next broadcast begins, check the countdown clock in the right column of this page. When the clock hits 00:00:00, the workshop will begin!

Q: Where I live this is an inconvenient time. Is there any way I can participate at a more reasonable hour?

A: If the time is too early or late for you, remember that you will have the on-demand replay after the workshop is completed to view the workshop.

Q: Are there any cities or countries where the Abraham LIVE broadcast will not reach?

A: The broadcast should be available in any city or country where you can access an uncensored high-speed internet connection. If you can see this page, then you should be able to access the broadcast.

VIEWING THE LIVE EVENT

Q: Does it matter what kind of internet connection or computer I use?

A: Yes. Please click here for technical requirements before you register for the event.

Q: How do I watch Abraham LIVE in full screen on my computer?

A: Put your cursor over the video window and click “Full” button to view the video in full screen. To return to the standard video window, hit the escape key on your keyboard. (PLEASE NOTE: When you view the video in full screen, the video will appear to be lower resolution. This is normal.)

Q: Will I be able to view the broadcast on my smart phone or tablet?

A: We do not support viewing on smart phones, web tablets, or iDevices at this time. We are looking into this for future broadcasts.

CHAT

Q: What is the chat box and what is it used for?

A: The chat box is where the Abraham LIVE team relays important messages during the LIVE broadcast.

ON DEMAND

Q: I don’t see the videos when I get to the LIVE Broadcast web page. What do I do?

A: Refresh your screen. When you do, you’ll see a large video window with small thumbnails beneath it. Each one of these is a session of the workshop.

Q: How do I know which video segment is which?

A: The sessions will be labeled. Just click session thumbnail and the video will begin.

Q: How do I fast forward or rewind the video?

A: Use your mouse to click and drag the progress bar (the gray bar at the bottom of the player). You can also click on any point of the progress bar to jump forward or backward.

Q: Is there a limit to how many times I can play the video or how long I can be on the web page?

A: You can play the video as many times as you like until the viewing period has ended.

Q: When will the on-demand replay start and end?

A: The replay begins when we post the videos (usually within one hour of the end of the workshop). A countdown clock posted on the on-demand viewing page will indicate how much time is left. We take down the on-demand playback on the Wednesday following the workshop at 9AM Central Time.

Q: If I experienced technical difficulties during the LIVE workshop today, can I get an extension of time to view the video on demand?

A: Scroll down to the bottom of the On-Demand Video page and you will see the purchase button for the audio recordings. Click that button and follow the instructions.

Q: Can I share the on-demand video link?

A: No. The on-demand video viewing is for paid Abraham LIVE participants only. Just like with the LIVE Broadcast, if the link is shared and access is attempted from two different computers, both computers will be locked out.

Q: Can I download, record, or copy the on-demand video?

A: No. Please remember that all video and audio transmissions and recordings are copyrighted by Abraham-Hicks Publications. Any Abraham LIVE audio or video recordings or written transcripts posted on YouTube or anywhere on the Internet will be considered unauthorized distribution.

OTHER QUESTIONS

Q: How do I order the discounted audio recordings?

A: Scroll down to the bottom of the On-Demand Video page and you will see three purchase buttons for the audio recordings (one each for CD, .mp3, and audio cassette tape). Click that button and follow the instructions.

Q: How do we submit the photos that we took during the LIVE broadcast today?

A: Please e-mail your photos along with your name, geographical location, and a brief description of what we’re seeing in the photo to abrahamhicks@posterous.com.

Q: What if I have unresolved issues which prevent me from viewing the live broadcast or the on-demand replay?

A: If you have issues, please click here for the technical quick fixes.

Q: I have another question that’s not answered here or on the technical requirements page. What do I do?

A: If you have other questions before, during, or after an Abraham LIVE event, e-mail videoproduction@abraham-hicks.com